Operation & Maintenance Support

Summary of the work to be undertaken by the STPI are as below:
  1. Asset Management Services
  2. Call Handling
  3. Vendor Management Services
  4. Network Management Services
  5. Server Management Services
  6. Desktop Management Services
  7. Virus Management Services
  8. OS Administration and Network Security and LAN administration
  9. Backup & Recovery Management Services
  10. Media Management
  11. Data Center Environment Management Services
  12. Application Management Services
  13. Data Base Management and Administration Services
  14. Resource utilization monitoring and Resource Planning
  15. Up gradations, Patch Management
  16. Bi-annual Performance Audits
  17. Bi-annual Capacity Audits